Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions visitors to this our Web site may have. If you find that your question is not answered on this page, please E-mail us spdsl@yahoo.com or call us.
7:00am - 7:00pm EST at 954-298-2158
A: Yes this is a common way to damage the card. If the SmartMedia card is not physically damaged. It can be repaired.
Q: My computers card reader can read or see the SmartMedia, card buy my camera cannot read or reformat the SmartMedia card. What is going on?
A: Your SmartMedia card format has been corrupted. Our service will fix this problem. Your SmartMedia, xD card will be usable in your camera again.
Q: How do I ship my cards for repair.
A: Once we receive payment we will provide you with a shipping address. Please ship in a no bend no tear envelope. We are not responsible for lost or damaged cards in transit to our repair center.
Q: I live in the UK or Europe can you provide reformat or recovery service oversees?,
A: Do to the cost of shipping. We refer our overseees customers to artechnic This website has some great information on smartmedia recovery and camera modifications.
Q: What forms of payment do you accept?
A: We accept all major credit cards thru Paypal’s Secure Payment Center. Money orders shipped with your cards are also accepted. No checks please.
Q: What kind of warranty or guarantee do you offer.
A: If your SmartMedia card cannot be repaired you will receive a full refund and your none working smartmedia card. Your SmartMedia cards are also covered for 30 days for corruption.
Store Policies and Terms:
* No Risk Guarantee. If your SmartMedia Card cannot be repaired. We will refund you your payment, and your non working SmartMedia card.
*Please note Smartmediarepair.com fees include free shipping back to you with delivery confirmation and $20.00 of insurance is included for the fair market value of the lost cards. Smartmediarepair.com is not responsible for lost cards in transit to the repair facility. You can purchase additional postal insurance. Postal insurance rates are $1.00 dollar = $20.00 dollars of postal insurance coverage.
Please mail your cards in a secure envelope or small box. Do not use a standard 1st class mail envelope. Improper packaging will probably result in lost or damaged cards to our repair facility.
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Free Return Shipping and Insurance Terms apply
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